Refund Policy
1. Overview
At Barkin Smart, we want you to be completely satisfied with our dog training services. This refund policy outlines when and how you can request a refund for our services.
2. Eligibility for Refunds
- Training programs cancelled within 14 days of purchase
- Unused subscription periods
- Technical issues preventing service delivery
- Services not matching the described offering
3. Refund Process
To request a refund:
- Contact our support team via email or phone
- Provide your order number and reason for refund
- Allow up to 5-7 business days for review
- Receive confirmation of refund decision
4. Non-Refundable Items
- Completed training sessions
- Downloadable training materials once accessed
- Customized training plans after delivery
- Services cancelled after the 14-day period
5. Payment of Refunds
Approved refunds will be processed using the original payment method. Processing time may vary depending on your payment provider:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Bank Transfers: 5-7 business days
6. Contact Us
For refund requests or questions about our refund policy, please contact us at support@barkinsmart.com
Last updated: 4/15/2025