Refund Policy

1. Overview

At Barkin Smart, we want you to be completely satisfied with our dog training services. This refund policy outlines when and how you can request a refund for our services.

2. Eligibility for Refunds

  • Training programs cancelled within 14 days of purchase
  • Unused subscription periods
  • Technical issues preventing service delivery
  • Services not matching the described offering

3. Refund Process

To request a refund:

  1. Contact our support team via email or phone
  2. Provide your order number and reason for refund
  3. Allow up to 5-7 business days for review
  4. Receive confirmation of refund decision

4. Non-Refundable Items

  • Completed training sessions
  • Downloadable training materials once accessed
  • Customized training plans after delivery
  • Services cancelled after the 14-day period

5. Payment of Refunds

Approved refunds will be processed using the original payment method. Processing time may vary depending on your payment provider:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Bank Transfers: 5-7 business days

6. Contact Us

For refund requests or questions about our refund policy, please contact us at support@barkinsmart.com

Last updated: 4/15/2025